Services: How an Independent Patient or Health Advocate Can Help You

  • Do you need help with your medical bills?
  • Are you recently diagnosed and need a second opinion?
  • Do you want to explore all your treatment options so you can make the best choice for yourself?
  • Do you have an upcoming hospital stay and are concerned about your safety in the hospital?
  • Are you alone and needing help navigating any part of the healthcare system?

The AdvoConnection Directory contains the names and contact information you need to access hundreds of independent, private health and patient advocates in the United States and Canada who can help you with those challenges and many more.

In general, these advocates are non-medical, offering you excellent navigational support for working with medically licensed providers, insurance companies and others with whom your care and cost must be coordinated. Some advocates are nurses or physicians, but their services may still be non-medical. You will want to confirm the services they offer with them to be sure you’ll receive exactly the help you need.

Advocates work outside existing reimbursement-based healthcare systems in order to bring you the best care you can get, focused on your wants and needs, without the for-profit influence or rationing that takes place from inside the medical system. That means you will be expected to pay them directly.

Find a master list of services below.

AdvoConnection’s Advocates may:

  • accompany you to medical appointments or stay by your bedside in the hospital
  • help you learn more about your medical condition and treatment options
  • help you make difficult medical decisions
  • review your prescriptions and medications to be sure there are no conflicts
  • help you maintain a healthy pregnancy and raise healthy babies by working with a
    midwife, doula or lactation specialist
  • teach you pain management techniques
  • help you develop your end-of-life planning and paperwork like living wills, DNRs or other advance directives
  • help you navigate the insurance maze
  • help you file health insurance claims, dispute denials, and manage or reduce your hospital and medical bills
  • help your family come to agreement on decisions that need to be made for a loved one who needs health-related assistance  
  • find legal assistance after a medical error   
  • track paperwork and records  
  • help you file for social security disability or other assistance
  • .. or help with many additional services, too. 

Find below a master list of services AdvoConnection’s advocates provide.  If you don’t see the service you think you need, contact an advocate and ask about it. The kinds of services being provided by private, independent advocates continues to grow, and when we hear about new services, we add them to this list.

Patient Advocacy and Navigation Services

» Medical / Navigational Assistance and Case Management
  • For your diagnosis and treatment recommendations – review of options, assistance with decision-making
  • Background research:diagnosis and/or treatment options
  • Records review and discussion
  • Prescriptions / Supplements / Medication Reviews
  • Preparation for appointments
  • Accompaniment to appointments
  • Hospital bedside monitoring
  • Pain Management and Palliative Care Consulting – finding the right resources
  • Healthcare proxy and advance directive assistance
  • Caregiver support 
  • Guardianship or Conservatorship Services (limited by states and provinces)
» Medical Billing / Health Insurance / Medicare / Payer Assistance 
  • Medical bill reviews and reconciliation
  • Helping you choose the right health insurance plan or payer for you
  • Filing and tracking medical bill paperwork and payments
  • Negotiations: disputes, denials of claims, and appeals, for hospital bills or other medical billing
  • Medicare or Medicaid recommendations and decision-making (Advantage Plans, Medigap, others)
» Home Health, Eldercare, End-of-Life Services – helping you find:
  • In-home nursing care
  • Home therapy and rehabilitation
  • Daily living assistance
  • Assisted living and nursing home recommendations
  • Pain Management
  • Hospice and palliative care services 
  • End of life planning including advance directives
» Shared Decision Making 
» Finding help for Pain Management
» Mental Health / Substance Abuse Services 
» Dental Advocacy 
  • Decision-making for dental health needs
  • Review and negotiation of dentist bills
» Mediation Assistance for Family Health Matters 
  • When difficult health-related decisions need to be made for a loved one, including family disputes (moving a parent into a nursing home, choosing an out-of-town treatment facility, and others)
» Legal or Fiduciary Assistance (Medical / Healthcare Related)         
  • Worker’s Compensation assistance
  • Disability filings and review including Social Security Disability
  • Malpractice and medical error review
  • Guardianship or Conservatorship services
» Prevention Services – finding help for:
  • Pain Management
  • Drug reviews
  • Health coaching
  • Weight Loss
  • Others