Are Health or Patient Advocate Services Covered by Insurance?

This is a question I get asked frequently:  If I hire a patient or health advocate, will my insurance cover the cost? The answer might surprise you.  It’s yes – and it’s no – as follows, depending on who your advocate works for: There are patient advocates who work for hospitals and insurance companies – not you. Yes, they might be helpful (and if they can help you – that’s great!) but remember, they are …

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Does Your Doctor Seem Tired?

So we changed our clocks last night; lost an hour of sleep or an hour of our day. It’s Sunday, so at least most of us don’t have to go to work today, giving us a day to adjust. All day long we’ll look at the clock and think it seems weird. For many of us, the toughest part will be when the alarm goes off tomorrow morning, when we have to get up for …

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Making Smart Medical Decisions After Devastating News

Jane M., a smart, savvy, well-liked, and well-respected business woman who supervises 100+ people at work, and who juggles her family’s needs as well as her own, day in, and day out – has just been diagnosed with breast cancer. She is devastated. Overwhelmed. Frightened. Frustrated. Life has just taken a left turn and for the first time in her life, she can’t seem to cope. Will she die?  She can’t focus at work. Will …

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What’s the Difference Between Hospital Patient Advocates and Independent Advocates?

Francine reports:  After my husband Leonard had surgery last week, he stayed in the hospital four more days. I stayed by his side as much as I could and waited every day for the surgeon to check on him. I had a million questions! But I never saw the surgeon again once the surgery was over. I waited patiently for the first day after the surgery. No surgeon. I called the surgeon’s office and they …

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Medicare Patients Beware: Hospitals Take Advantage to Take Your Money

It’s been a bitter pill to swallow for the generation that grew up always trusting that the healthcare system was set up to help them get exactly what they needed, for little or no cost.  That bitter pill comes in the form of the realization that the purpose of the healthcare system is to maximize its profits. (Picture me smacking the palm of my hand against my forehead!) If they also happen to help a …

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The New AdvoConnection Blog

Some of you know me by reputation – 12+ years of patient empowerment work including speaking, blogging, radio, newspaper, and books… my passion for supporting patients in their quest to get the best they can from a dysfunctional healthcare system, based on my own run-in with the healthcare system. Not a day goes by that I don’t hear a sad or horrid story about someone’s terrible journey through the system. Loved ones who have died …

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