The Folly of Driving to the ER

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Hugh, a gentleman of about 68 years, lived alone. Hugh wasn’t feeling well. It was just a general feeling that something – who knows what? – just wasn’t right.

After a short while, Hugh walked over to see Phil, his next door neighbor. Phil agreed to drive Hugh to the Emergency Room.

It took them about 30 minutes to get there. Hugh signed in, and together he and Phil sat down in the waiting room. Within 15 minutes, Hugh keeled over, out ...

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A HUGE Step Forward for Patients: BCPA

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When you run into problems with the legal system, who do you call?  A lawyer, of course.

When you run into problems with your taxes, who do you call?  An accountant, of course.

If you have trouble with your hair, you call a hairdresser. If the wires or pipes in your house give out, you call a plumber or electrician….

Each of these service careers is represented by skilled professionals who have earned credentials through national certification programs. When you go in search ...

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OK, But What’s the Question?

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In my previous life as a speaker and writer on patient empowerment issues, I received email, even postal mail (meaning, yes, someone paid for a stamp!) from patients who were being challenged in some way by the healthcare system. Sometimes I would hear from 8 or 10 people in a week, 25, 30 or more a month.

Their stories were often sickening and terrifying. At the least they were frustrating to read (even more so to live through, I’m sure) and ...

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Aging and Alone? Who Will Hold Your Hand Through Healthcare?

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There are many names now being used to describe those of the baby-boomer generation who are aging and alone. “Elder Orphans” or “Solo Seniors” are two of them; describing the concept of someone who is older and has no family or younger friends to help them in time of medical crisis (or any other life-assisting event like moving, or shifting financial needs.)

  • Who can help them make end-of-life decisions?
  • Who can make decisions for them if they get sick?
  • Who can help them ...
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Those Elusive Test Results

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I’m not sure how it happened, but over the years, my medical appointments and tests all seem to have ended up as summer scheduled dates. 

You know – all those annual or periodic things:  bloodwork, mammogram, bone density, dentist, optometrist…. I also check in with the dermatologist once a year (because I was that fair-skinned, freckled kid who, as a teenager, slathered on the baby oil at the pool – remember those days?)  And this year was, oh joy of joys ...

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When Your Doctor Goes Missing and Other Medical Conundrums: How to Take Command

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Summer vacation this year was comprised of two weeks on a road trip with my husband as we left our (new) home in Florida, drove north to Upstate New York, then home again, visiting family and friends along the way. It was one of those vacations that you thoroughly enjoy, but then, can’t wait to be home again!

This year I had an extra reason to want to be home. About halfway into the trip, my knee began to hurt, then ...

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Are You, a Friend, or Loved One “Battling” Cancer?

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Those of us who spend much of our time embroiled in some way within the healthcare system are reminded, over and over again, that not everyone sees themselves as a patient in the same way.

As in: you say “tomato” and I say “tomahto.”

I was reminded of this after reading this article from New York Magazine (BTW – not to be confused with the New York Times or other publications with “New York” in them.)  The article is entitled, Continue Reading →

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