patient communication

When the Answers Are Just Out of Reach

child trying to climb higher

The caller, named Barbara, was in tears, and at first it was difficult to understand what she needed – what she hoped I could help with. “I have no voice! They don’t hear me!” Barbara repeated that phrase several times – meaning – I could clearly hear her, so her statement made no sense to me. At least, it made no sense until I asked her what she was trying to voice – what could …

When the Answers Are Just Out of Reach Read More »

Don’t “Honey” Me!

honey dripping

If you are a reader of Amy Dickinson’s* wise insights, then this gentleman’s recent letter to her may strike a chord. …My peers and I are puzzled, however, that so many women in positions of public engagement (waitpersons, receptionists, sales personnel, cashiers, hygienists, nurses, etc.) feel free to belittle and degrade us by referring to us as “honey,” “sweetie,” “dearie,” “sweetheart,” ad nauseam. These strangers do not speak to young or middle-aged persons in this …

Don’t “Honey” Me! Read More »

It’s Time. And It’s Imperative.

For most of us, it’s been about 14 months since life came to a halt and we began our pandemic distancing and avoiding. For those who actually distanced and avoided appropriately, I say – well done! You did what you could to avoid not only getting sick with COVID yourself, but you helped keep others safe and healthy, too. Unfortunately, in the ying and yang of life, there is also a not-so-good side to that …

It’s Time. And It’s Imperative. Read More »

Don’t Let Medical Professionals Make You Feel Guilty

scolding doctor

A recent post on social media caught my eye…. My husband was very clear. He didn’t want his life prolonged. But they guilted me into it! So I told them to go ahead and put him on a ventilator… I wish I hadn’t done that. I will always feel guilty. And, a comment from an email a few months ago…. They told me the only thing they could do was amputate my mother’s foot because …

Don’t Let Medical Professionals Make You Feel Guilty Read More »

You Choose: High Tech? or High Touch?

holding hands

Everywhere we turn, our worlds are being controlled by technology. “There’s an app for that!” we hear. And, for much of our lives, that’s just fine. I’m OK with an app keeping track of who shows up at my front door, or the choices I make for watching TV, or connections with email or text, or a quick reminder from Alexa on when to put the trash cans out to the street. All useful. All …

You Choose: High Tech? or High Touch? Read More »

Gaslighting: When Your Doctor Tells You It’s All in Your Head

man with a headache

Jessie has trouble describing the pain in her stomach. It comes and goes. Sometimes it’s a stabbing pain, and sometimes its just dull. Sometimes it takes her breath away. She wants to know what causes the pain, and what can be done about it. She’s frightened; afraid it could be life threatening. She wants an accurate diagnosis. Jeremy suffers from headaches, sometimes 4 or 5 times a week. He has been unable to figure out …

Gaslighting: When Your Doctor Tells You It’s All in Your Head Read More »

Getting Revenge in the Face of Malpractice

woman with boxing gloves

Sometimes when patients or caregivers do a search in the AdvoConnection Directory for an advocate to help them, they are unable to find someone. There are a number of reasons for that, such as believing an advocate needs to be local (she may not) or not finding someone who the searcher thinks has the skill set to help… When searchers can’t find someone, they are invited to post a request for their “unmet needs”. We, …

Getting Revenge in the Face of Malpractice Read More »

Aging and Alone? Who Will Hold Your Hand Through Healthcare Challenges?

There are terms used to describe those who are aging and alone. “Elder Orphans” is one. “Solo Seniors” is another. Both describe the concept of someone who is older and has no family or younger friends to help out in time of medical crisis (or, for that matter, any other life-assisting event like moving, or shifting financial needs.) If these terms describe you, then you may be asking yourself questions like:

“Invisible Patients” and the COVID Pandemic

telehealth

With thanks to advocate and guest blogger, Karen Leitson. Find Karen’s advocacy profile here: Personalized Healthcare Advocate Do you or does someone in your family have an unattended medical condition or illness that might be taking a back seat to the coronavirus public health crisis? There is never a “good time” to be sick or to have an ill family member, loved one or friend. But now, during this period of the Covid-19 pandemic, is …

“Invisible Patients” and the COVID Pandemic Read More »

Taking Control in the Midst of a Pandemic

take control during a pandemic

With thanks to advocate and guest blogger, Barbara O’Halloran. Find Barbara’s advocacy profile here: ABC for Your Health, LLC When life is turned inside out and upside down… COVID19 has impacted every aspect of our lives! It has wreaked havoc and created a great deal of uncertainty for everyone; from kids who are out of school, to parents working from home, to adult children unable to visit with their parents, to the elderly population who …

Taking Control in the Midst of a Pandemic Read More »

Scroll to Top