OK, But What’s the Question?

In my previous life as a speaker and writer on patient empowerment issues, I received email, even postal mail (meaning, yes, someone paid for a stamp!) from patients who were being challenged in some way by the healthcare system. Sometimes I would hear from 8 or 10 people in a week, 25, 30 or more a month. Their stories were often sickening and terrifying. At the least they were frustrating to read (even more so …

OK, But What’s the Question? Read More »